Privacy Policy

This Privacy Policy explains how VELISSE™ collects, uses, and shares personal information when you visit our store, place an order, contact us, or otherwise interact with us.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, order details, and customer-service communications. We may also collect technical information such as device, browser, IP address, cookies, and website activity.

How We Use Information

We use personal information to process orders and payments, arrange shipping and fulfillment, communicate about purchases, provide customer support, improve our store, prevent fraud, comply with legal obligations, and, where permitted, provide marketing communications.

Service Providers

We may share information with service providers that help operate our business, including Shopify, payment processors, shipping and fulfillment partners such as CJdropshipping, analytics providers, customer-support tools, and other vendors necessary to provide our services.

Cookies and Advertising

Our store and service providers may use cookies and similar technologies for essential site functions, analytics, personalization, fraud prevention, and advertising. Depending on your location, you may have choices regarding certain uses of your information. Our “Your Privacy Choices” page may provide additional opt-out options where applicable.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and dispute-resolution needs. We use reasonable safeguards, but no online system can be guaranteed completely secure.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or limit certain processing. You may also have the right to withdraw consent where consent is the basis for processing.

Children

Our store is not intended for children to make purchases independently. We do not knowingly collect personal information from children except as permitted by applicable law.

Changes to This Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The version posted on our store is the current version.