Terms of Service

These Terms of Service govern your use of the VELISSE™ online store and your purchase of products from us. By using the site or placing an order, you agree to these terms and any additional policies referenced on the store.

Online Store Terms

You may use the store only for lawful purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use store content in violation of applicable law.

Product Information

We aim to present product descriptions, images, pricing, and availability accurately. Minor variations in appearance, packaging, or display may occur. We may correct errors or update information when necessary.

Orders

Submitting an order does not guarantee acceptance. We may refuse or cancel an order where reasonably necessary, including for suspected fraud, pricing errors, product unavailability, or shipping limitations. If payment has already been captured for a cancelled order, the appropriate refund will be issued.

Pricing and Payment

Prices are shown in the currency displayed on the store and may change without notice. Applicable taxes, shipping charges, duties, or other fees may be added as required or shown during checkout.

Shipping, Returns, and Refunds

Shipping, returns, cancellations, and refunds are governed by our Shipping Policy and Return & Refund Policy, which form part of these terms.

Third-Party Services

Our store may rely on third-party providers, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics services, and other tools. Their services may be subject to separate terms and privacy practices.

Intellectual Property

VELISSE™ branding, website copy, graphics, and other original store content may not be copied, reproduced, or commercially used without permission except where permitted by law.

Disclaimer

Product information on this store is provided for general informational purposes and is not medical advice. Use products only as directed and discontinue use if irritation or another adverse reaction occurs.

Limitation of Liability

To the fullest extent permitted by applicable law, VELISSE™ will not be liable for indirect, incidental, special, or consequential losses arising from use of the store or products. Nothing in these terms excludes liability that cannot legally be excluded.

Changes to These Terms

We may update these terms from time to time. Continued use of the store after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.